Welcome to the SCC D2L Support Center
In order to streamline support requests and serve you more efficiently, we utilize a support ticket system. Every college D2L support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference, we provide complete archives and history of all your support requests. A valid email address is required. We prefer that you use your SCC e-mail address, if possible, though this is not required.
Open A New Support TicketPlease provide as much detail as possible so we can best assist you. Specifically, include the D2L course name, 5-digit class number, and a description of the issue. To update a previously submitted ticket, please use the form to the right.
Check Ticket StatusWe provide archives and history of all your support requests complete with responses.
or Update Existing Ticket
Create a Ticket by E-mailTo automatically create a support ticket, you may write a description of your issue and e-mail it to us at email@example.com. Please provide as much detail as possible so we can best assist you. Specifically, include the D2L course name, 5-digit class number, and a description of the issue.
Note: We ask that you submit your question to firstname.lastname@example.org, rather than e-mailing or calling individual staff members. Thank you.
Review SCC Online TutorialsReview online videos demonstrating common instructor tasks in the D2L learning environment.
Access the On Demand Tutorials here.